Online Education

The Connections Access Consulting Services on-line program course will provide an array of self-study material, help you examine the misconceptions and stereotypes regarding people living with disabilities; health related illnesses. It will enhance your learning how to omit apprehensions, awkward moments in social situations. Most people want to be sensitive and respectful, but may not be knowledgeable. We have provided useful tools and strategies to raise your awareness of the largest minority group. It will introduce the constant attitudinal barriers society has placed upon the disability arena. In addition, this course will help you develop skills needed, effectively communicate, interact, and work with people with disabilities and those living with health related illnesses.

The CACS on-line program has three levels. Level I, Level II, and Level III. In an in person class forum, these are two hour sessions. However, online courses will be taken at your chosen time and are more flexible. In addition, each level may have several sections incorporated into the lesson. All course levels should be taken in sequence. Also, at the end of the courses, you will receive a certificate of participation.

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Level I

Level I, offers a comprehensive introduction to the history of the Independent Living Movement;  concepts of diversity as it relates to physical (obvious) disabilities it provides information to raise awareness on the many issues and matters people with disabilities; persons living with health related illnesses face daily. These sessions provide foundational information on the respective topics, offers an opportunity to discuss why these topics are relevant. It explores their revelations in our society, and probe personal mindsets and belief systems relating to diversity in the disability arena.

Session 1: The History of the Independent Living Movement

The history of the Independent Living Movement began from the philosophy, which states that people with disabilities should have the same rights and choices as all citizens. The Independent Living Movement is closely related to the Civil Rights movements of the early 1950’s and 1960’s among African Americans. In this section information can be acquired by choosing when, what, who, where and how it all began.

Session 1 & 2 are a pair of (level I)

Session 2: Creating an Inclusive Environment for All

This session introduces the many facets of disability; and raises awareness how to interact with people living with disabilities, and people with health related illnesses. It teaches how to use appropriate language when referring to and writing about persons with disabilities and health related illnesses. This session will also explore stereotypes, myths and facts, real life situations for consideration, provide effective and respectful ways of communicating; various exercise scenarios, will be added to further enhance your learning experience.

Level II

This level will provide information to raise awareness on disabilities which are not-so-obvious (hidden). With examples and commentary story sharing, you will become more aware of the many facets of hidden disabilities.

Session I: What does a disability look like, when it’s not so obvious (hidden)?  

In this session you will discover how to relate to persons with mental illnesses, communicate more effectively with persons with various hidden disabilities, make distinctions between myths and facts. It will focus on the individual rather than the disability or medical diagnosis, and avoid using inappropriate language. A video presentation will elaborate on sharing what it’s like to experience symptoms of living with mental illnesses.

Level III

How to Provide Customer Service to People with Disabilities

This level is geared towards a business which provides customer service to people with disabilities can be a barrier free experience.  The objective of this session is to increase your knowledge in all facets of the disability arena. Also equip you with the tools needed, to accomplish the goal of offering adequate customer service when accommodations are needed.

Disability Education and Etiquette –

Disability Etiquette – means to use common courtesies when interacting with person with disabilities.

  • Sensitivity Awareness – a way to educate people on how to feel comfortable around those who are different in ways of mobility and appearance.
  • Accessibility Issues – sharing information on the Americans with Disabilities Act (ADA), and where to take accessibility issues when observed.
  • People-First-In Language – using language that puts the person first.
  • Myths & Facts regarding people with disabilities – explores how attitudes are often rooted in misinformation and misunderstanding about with it’s like to live with a disability or health related illnesses.
  • Inappropriate and Appropriate Language – explores affirmative and respectful words instead of words that can hit hard like a fist.
  • Resources & Information – We continue to share various updated community resources and information pertaining disability awareness.
  • Role play exercises to inforce the awareness of living with a disability.
  • Scenarios – symbolic interaction projecting oneself into role of others, and in this new role, you will be able to determine possible courses of action.
  • Obvious and Not-So-Obvious – activities on disabilities to further enhance information to raise awareness on disabilities which are hidden including mental illness.